For example, 911 functionality over Wi-Fi Calling may be impaired or unavailable if there is a problem with the broadband network utilized, including network congestion, network, equipment, power failure, another technical problem, or during system updates or upgrades. 911 calls using Wi-Fi Calling operate differently than 911 calls made over a cellular network or a landline phone. Wi-Fi Calling and 911 Services Customer acknowledges that Wi-Fi Calling uses a broadband internet connection to make calls, including 911 calls. Calls and messages originated or terminated using Wi-Fi Calling will be routed according to and subject to the limitations of back-end routing protocols. For example, cell broadcasts (alerts that go to certain customers), emergency alerts, and Wireless Priority Service (“WPS”) may not be available with Wi-Fi Calling. For clarification, not all services available while on the Wireless Brands Network are available while using Wi-Fi Calling. Wi-Fi Service Wi-Fi Calling Wireless Brands agrees to provide customer with access to Wi-Fi voice and SMS Services. ![]() ![]() Wireless Brands will require all customers who are able to access Visual Voicemail described herein to accept applicable license and end user terms. Customer agrees and acknowledges that it (and not Wireless Brands) is solely responsible for their use of Visual Voicemail. For clarification, Visual Voicemail capability provided by Wireless Brands is hereby deemed part of the “Service” solely for the purposes of access to Visual Voicemail with supporting device with Wireless Brands supported Visual Voicemail capability. Visual Voicemail Wireless Brands agrees to provide customer with access to its network functionality to enable audio playback for use with a visual voicemail application on compatible devices, i.e., the ability for customer to view a list of their voicemail messages in a visual interface, listen to voicemail messages in any order, and manage their voicemail message inbox on a compatible device (“Visual Voicemail”). Standard Voicemail Wireless Brands will provide a voicemail solution with the standard functions. Three Way Calling Wireless Brands will provide functionality that allows a customer to conduct a voice call through more than one voice channel at the same time.Ĭall Forwarding Wireless Brands will provide functionality that allows a customer to forward a call received on one device to another device or voicemail box. Wireless Brands will provide functionality that will permit a customer to place an existing voice call on hold and to answer an in-coming voice call when the customer is notified of a second in-coming voice call. Wireless Brands is not responsible for any caller-id databases provided by Customer or third parties.Ĭall Waiting Wireless Brands will provide functionality that will notify a customer of an in-coming voice call when the customer is already engaged in a voice call. “Enhanced caller-ID” means any information other than the digits of the calling number. Wireless Brands will not provide enhanced caller-ID. ![]() The following services are available to the extent that a customer’s device is able to use the feature and to the extent that the network capability can provide the feature.Ĭaller-ID Wireless Brands will provide caller-id functionality that will permit customers to see the digits of the calling number on the device (where not blocked by the caller) prior to answering an in-coming voice call. UNLIMITED TEXT/SMS on the Wireless Brands Network UNLIMITED VOICE on the Wireless Brands Network ![]() UNLIMITED DATA (Limited High-Speed Data and Throttled Unlimited after the High-Speed limit is consumed) on the Wireless Brands Network with optimized video streaming at 480p (852x480 pixels), subject to the Acceptable Use Policy
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